We make all our bookings under Green Valley Nepal Treks & Research Hub P. LTD. The company registration number is 71671/2010/2011, located at Thamel, Kathmandu, Nepal.
TRIP & BOOKING CONTRACT:
Your booking is confirmed and an agreement exists when Green Valley Nepal Treks write a confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to Green Valley Nepal Treks immediately.
PAYMENT:
10% of the total trip cost to confirm the trip.
Rest of the amount you could pay on your arrival in Kathmandu before start the trip. We prefer to take cash (any major currency), we also accept any kind of card or wire transfer but you should pay international transaction charge on that time.
CANCELLATION POLICY:
- If you wish to change any part of your booking after you deposit for the trip, you must inform us in writing as soon as possible (minimum 30 days prior).
- You can reschedule or transfer to others for the same trip (the trip cost may change, and we will ask you to cover the increase).
- If, in case of an emergency, you would like to cancel the trip once you have been confirmed, you must let us know a minimum of 30 days in advance by writing to us. If you cancel the trip in less than 30 days, you won’t be able to get a refund on your deposit.
CUTTING YOUR TRIP SHORT:
If you are forced to cut the itinerary short for whatever reason, we are not obligated to refund the cost of any travel arrangements you have not used. If you cut short your trip and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your trip not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.
PASSPORTS AND VISAS (NEPAL):
The following are applicable visa fees upon entering Nepal. These are best paid in cash in a major currency (the visa desk maybe able to accept a credit card but dont count on it). Your passport must contain a blank page and needs to have at least 6 months validity on the date you are entering Nepal. Check this as soon as you book your trek.
- US Dollars 30 for 15 days
- US Dollars 50 for 30 days
- US Dollars 125 for 90 days
Green Valley Nepal Treks recommend you to fill online from before your arrival. To fill online from please go to Nepal Immigration Website. Once you fill online from you will get submission Receipt with barcode, please print it out and bring it along for acquiring visa. It works for fifteen days and becomes invalid then after. If so, you will have to fill it up again.
TRAVEL INSURANCE:
Green Valley Nepal Treks strongly recommend you to issue the travel insurance which cover trip cancelation, any lost, medical, and evacuation. We don’t endorse any particular travel insurance company but if you need any help & recommend feel free to contact us either via email or WhatsApp. Green Valley Nepal Treks strongly encourages you to call your insurance company and check specifics before you arrive in Nepal. If you are climbing one of the trekking peaks your policy will also need to cover "climbing" as an activity.
REFUSAL OF SERVICE:
We reserve the right to refuse service either in Kathmandu or on the trek. Fighting, heavy drinking, and verbal abuse of others in the group or of our guides or staff is unacceptable and is grounds for us to end our services at any time. Please be respectful to our staff and to other trekkers in the groups.
USE OF PHOTOS AND VIDEOS:
Our guide and staff or photographer may take photos and videos during your trip and we may use those materials to promote our business through our website and social media.
ACCEPTANCE OF TERMS:
When you make a deposit you accept our terms of service. If you have any questions about any of our policies please do not hesitate to contact us also you can whatsapp.